Wuhan Keyi Optic & Electric Technology Co., Ltd

We are a professional laser machine manufacturer. Mainly produce laser marking machines, laser welding machines, laser engraving machines, laser cleaning machines, and laser cutting machines.

Our building

Laser Marking Machine Workshop Corner

2012: Established in Wuhan, it started to produce different kinds of laser machinery, such as laser marking machines, laser cutting machines, and laser engraving machines.

2013: adding three production lines due to the expansion of the markets. Our products are widely sold in the domestic market and as OEMs for some trade companies.

2014: Start to export to European markets, such as Italy, Germany, Finland, and Sweden.

2015: Start to sell all over the world, emphasizing more and more engineers to offer overseas service.

2016: rebuild a research and development department about cleaning machines

2017: Keyilaser moved to new location due to scale expansion

2018: Going to the World: Participating in the exhibition

Technical Support : 

We offer online technical service, and our engineers can also fly to your country to offer technical service and train . 

Pre-sales service

1. We will be in a working day according to your needs to provide you with any relevant professional technology or your concern about the response and mail the relevant samples and product information

2. You are welcome to visit our company at any time; we will provide you with any convenient conditions. If it is not convenient, we will send professional advice to you as well as help

3. We offer a reasonable price for the products you need at the fastest speed.

Sale service

1. regardless of the size of the contract, strict implementation of the provisions of the contract, we will be on time, quality and quantity.

2. we will carry out a timely return on the implementation of the contract to ensure that goods and invoices reach the hands of customers safely. And to provide you with the installation, training and other value-added services.

After-sale Service

1. when you buy our machines, we will return to set the date to send the machine door, installation, and debugging, You need to arrange one operator by our professional machine trainer training until you have skilled operation so far.

2. Two-year warranty for fiber laser marking machines, 1 year for RF tube CO2 laser marking machines; and 8 months for CO2 glass tube laser marking machines.

3. When the oral approach cannot completely solve the problem of failure, if there is a need for it, our technical engineers will immediately set off and visit the location of the machine to restore the normal operation of the machine.

4. Every customer in our global after-sales service information processing system has a separate file, the annual statistical customer set of maintenance records, to make reasonable recommendations for the user.

Note:

1. If your company's operating personnel in our training of skilled workers return to your company for some reason to leave, your company should send new operators to our training! But your company requires on-site training, the need to pay the training fee, and the arrangement of all of my engineer's life costs!

2. This equipment warranty is only for your company; if the equipment Monopoly is purchased by a is purchased by a third party, I will have no obligation to guarantee it. If the third party needs my warranty, they need to sign the agreement with me!